I emailed three times no one‘s responding regarding my refund

Order number 2021053167558

hi in which currency r u charging for the items listed in the English page ?

페이팔 계좌가 없는데 크레딧카드로 결재할수있나요?

hkmimi@hotmail.com

Hi there, may I check the price is listed is in which currency and do you ship to Singapore? 

ULTRALIF работал 2 месяца, затем не пользовался ими. Сегодня в режиме зарядки ULTRALIF горит зеленым, а
затем синим и ULTRALIF не включается 

1 - отправить инструкцию на  операцию   ULTRALIF

2 -   отправить инструкцию как решить проблему 

Q. After 3 minutes of powering up, the power is turned off automatically.

A. For safe use, ACZERO is designed to automatically turn off in 3 minutes if not used with a notification sound.

Q. Can I share it with my family?

A. Sharing devices can cause infections, so please do not share devices with others.

Q. Can I use it for severe acne?

A. ACZERO is available for early to mid-term acnes.

We do not recommend use for terminal acnes, such as severe inflammatory acne, hard lumped acne, etc.

Q. Can I trust the product and use it?

A. ACZERO is a product licensed as a medical device from the Ministry of Food and Drug Safety.

It is equipped with a skin contact sensor that works only when it comes to contact with the skin, so you can use it safely because the light does not leak.